Support
FAQ & Policies
What is your business name and what do you sell?
Inferno Khaos Collection offers clothing, cookware, seasonings, and sauces. Our products are designed for individuals who appreciate bold style and exceptional flavor.
How can customers contact you?
You can reach us at 205-209-0227 or by email at jcheaves@gmail.com. We’re happy to help with any questions or concerns.
What are your business hours?
We’re available Monday through Friday from 11 AM to 7 PM (EST).
Where are you located?
We proudly operate out of Atlanta, Georgia.
How long does it take to process and ship an order?
Processing typically takes 1–2 business days for priority orders and 3–5 business days for standard shipping. You’ll receive updates via email once your order ships.
Can I change or cancel my order?
Yes, you may modify or cancel your order within 48 hours of placing it. Please contact us as soon as possible to make adjustments.
Do you offer shipping?
Yes. All orders are shipped through UPS for reliable delivery. Tracking details are emailed once your order has shipped.
Do you offer local pickup or delivery?
Yes. Local pickup and delivery options are available. Please text 205-209-0227 to arrange.
Do you accept returns or exchanges?
We do not offer refunds. Exchanges are accepted within 5 days of receiving your order, provided the item is unworn and in original condition.
Who covers the cost of return shipping?
Customers are responsible for all shipping costs associated with exchanges or returns.
Are all sales final?
Yes. All items are final sale and non-refundable. Please review your order carefully before checkout.
What payment methods are accepted?
We accept all major credit and debit cards, and all prices are listed in USD.
Do you offer custom or made-to-order items?
At this time, custom and made-to-order products are not available.
Do you offer discounts or promotions?
Yes. Follow us on Instagram @InfernoKhaosCollection to stay up to date with sales, exclusive drops, and limited promotions.
Policy Summary
All purchases are final sale. Exchanges may be approved within 5 days of delivery if the product is unworn and in original condition. Shipping fees are non-refundable, and customers are responsible for return shipping costs.
Orders are processed within 1–5 business days depending on the shipping method selected. Once shipped, you’ll receive an email with tracking information.
For assistance with orders, shipping, or product questions, please contact us directly during business hours.